Shipping & Returns

Shipping & Return Policy

Shipping:

  • We offer swift delivery across West Malaysia within 3-5  business days and to East Malaysia (Sabah & Sarawak) within 7-15 business days.
  • All orders are carefully packed in high-quality, thick bubble wrap to ensure the safety and freshness of your air fresheners.

Returns:

  • We take pride in our products, and we want you to be delighted with your purchase. If, however, you receive a damaged item, please contact us within 24hours of arrival.
  • Kindly provide full photos & videos of the damaged product and packaging for our assessment.
Note: Once the shipment is dispatched, it is out of our hands. Any damage incurred during transit is beyond our control, but rest assured, we take every precaution to safeguard your order during packaging.

Thank you for choosing Frida !